A crisis can take many forms, including natural disasters, terrorist attacks, supplier failures, cyber breaches, or flight bans. How you handle a crisis can minimise the impact on customers, staff, destinations and brand reputation. All businesses should regularly review their crisis management and business continuity plans.
Attend this conference to get an update on the emerging threats facing travellers and travel businesses going forward.
New for 2022, optimise your in-house crisis management planning by getting practical guidance on how to review and test your crisis plans post-pandemic. Ensure your processes and procedures are fit for the future; make sure your operations are efficient and you can identify potential risks before they arise.