All you need to know about Air Transat

Air Transat
24/11/2023
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For clients looking to travel to Eastern Canada, Air Transat offers a wide range of options, including direct flights into Toronto, Montreal and Quebec City. Commercial Director Sonia Kurek (pictured below) tells Travel Gossip everything agents need to know about the airline.

Sonia Kurek

Tell us about Air Transat


Air Transat is a Canadian airline with its HQ in Montreal, and an intercontinental network, focussed on connecting the UK to Eastern Canada. We’ve been flying across the Atlantic for over 35 years and are proud to have been voted the World’s Best Leisure Airline at the 2023 Skytrax World Airline Awards – the fifth time we have won the accolade.

What UK routes does Air Transat offer?

We offer year-round direct flights from Gatwick, Manchester and Glasgow to Eastern Canada, as well as Dublin to Toronto through the summer. For summer 2024 Air Transat will operate up to 43 flights a week from the UK and Ireland to Eastern Canada on the following routes:

  • Gatwick – Toronto up to 14 flights a week and Montreal up to seven times a week year-round, with Quebec City once a week in the summer – the UK’s only direct route
  • Manchester – Toronto up to seven times a week, year round
  • Glasgow – Toronto up to seven times a week, year round
  • Dublin – Toronto up to seven times a week in the summer
  • Connect in Montreal and/or Toronto to destinations throughout Canada as well as the US, Mexico, the Caribbean and, new for this year, Lima, Peru

Did you know? Our tour operator fares allow an open jaw and free stopover – perfect for your clients looking to explore more places and make the most of their trip. Why not consider the US, Mexico or the Caribbean which allow a free stopover in Canada on ITX [independent tour excursion] fares?

Air Transat
Club class

What aircraft and cabin classes are available?

We are proud of our growing fleet of modern Airbus aircrafts, including the A330 and A321LR.  The A321LR’s are one of the most fuel-efficient in their class, emitting 15% fewer greenhouse gas emissions and 50% less NOx compared to traditional aircraft. Passengers can also expect a quieter cabin experience, with a 50% reduction in cabin noise for a more enjoyable travel experience.

Your clients can choose from our two cabins: Economy Class and our premium economy Club Class.

In Economy Class, as well as comfortable leather seats with a four-way headrest, passengers enjoy a choice of two hot meals with a glass of wine, soft drinks, a snack, and inflight entertainment included as standard.

Club Class is our premium economy cabin with 12 spacious and comfortable seats (the widest premium economy seats to Canada), inclusive of gourmet meals, complimentary snacks and premium beverages, priority airport services and onboard perks as well as two pieces of checked baggage (23kg each) – it’s like premium economy got the VIP treatment.

What’s included in Air Transat fares?

Air Transat economy
Economy class

Every trip is unique. Whether it’s a city break, a business trip or a once in a lifetime adventure, we give you the freedom to choose the fare that’s right for your clients, with some fare options offering complete flexibility to change or cancel their flight, plus a host of other advantages.

Fares range from the great-value Eco Budget fare, which offers all the inclusions of Economy Class (meal, drinks, inflight entertainment, cabin baggage) to Eco Standard inclusive of a checked bag and flexibility for a fee, through to Eco Flex, inclusive of standard seat selection, for those who need the flexibility to amend/cancel should their plans change. Our two Club Fares offer all the advantages of our premium economy cabin in Club Standard, with Club Flex offering the advantage of flexibility to change or cancel a client’s flight.

For passengers in Economy, why not consider Option plus, which includes an extra bag, seat selection, comfort kit and an onboard treat?

Air Transat economy
Economy class cabin

What else should agents know?

Our connections and codeshare with Porter Airlines via Toronto opens up more of Canada and the US for your clients including Calgary and Vancouver, Florida and California, all bookable via the GDS.

We’re family friendly here at Air Transat. Fourteen days prior to departure, adjacent standard seats are assigned for free to children aged between two and 13 inclusively and their parents/guardians featured on the same family booking. Plus, with our free to join kids club there’s a host of perks and surprises for our tiny passengers—and their parents, too.

Book groups of 10 or more passengers? Groups fly hassle free with us and benefit from flexible and attractive booking conditions, including bags and pre-seating for the group. Contact Inoka De Silva on the details below for more information or for a quote.

Who are the key people in the agent-facing team, and how do agents contact them?

All you need to know about Air Transat

Inoka De Silva – [email protected] who offers assistance to trade partners and is our groups guru.
Claire Hodge, Sales Manager and Rai Douglass, Sales Executive – for any training or support requests.
Sonia Kurek is Commercial Director.

How can agents find out more?

Reach out to Air Transat team for any training, sales support or marketing requirements. Join our Facebook group, Air Transat UK&I Agents Hub, to stay in the loop on our latest sales, offers, updates and events. You can also complete our training course.