Operator launches Kuoni Promise as part of commitment to inclusivity and diversity

By Lisa James
Home » Operator launches Kuoni Promise as part of commitment to inclusivity and diversity

Kuoni has introduced a new pledge, Kuoni Promise, to ‘ensure all travellers feel comfortable, valued, supported and included when they go on holiday’.

The Kuoni Promise acknowledges the diverse nature of Kuoni’s clients, and showcases commitments including a promise to listen, respect choices, and collectively share travel expertise to empower customers in making informed decisions.

The launch of Kuoni Promise coincides with the operator’s new LGBTQ+ Honeymoon report, which showcases current travel trends.

It has been published to mark the 10th anniversary of the Marriage (Same Sex Couples) Act 2013, which was passed on 17 July 2013.

The report reveals the favourite honeymoon destinations for LGBTQ+ newlyweds, as well as real-life case studies and testimonials from LGBTQ+ individuals.

Managing Director Mark Duguid said: “With LGBTQ+ travel, the talk can often turn reactive quite quickly – boycotting certain destinations and so on. 

“In reality the conversation is much more nuanced than that, so we give our customers the information to make educated choices and navigate those issues in a very individual way with our staff. 

“And we can have those chats because many of those staff have experienced those destinations themselves.

“We have always been committed to inclusivity and ensuring that every traveller feels safe, valued and celebrated.

“This report and the introduction of the Kuoni Promise is a testament to that commitment.

“We want to inspire confidence with LGBTQ+ honeymooners that they can trust Kuoni to provide exceptional service, inclusive experiences and expert guidance every step of the way.”

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