TUI warns it can’t provide meals on many flights

By Lisa James
Home » TUI warns it can’t provide meals on many flights

TUI passengers have been warned onboard food will be ‘limited’ on the majority of flights over the next few days.

The airline’s website advises that staff shortages at its catering supplier mean meals on short- and mid-haul flights won’t be available and there will be only limited snacks.

TUI said the situation would last over the coming days, affecting flights from 15 regional airports.

TUI said: “We can confirm that unfortunately due to staff shortages with our catering supplier, there may be limited food and drinks services available onboard TUI Airways short- and mid-haul flights over the coming days.

“Customers may therefore want to bring their own food and soft drinks onboard (no alcohol permitted). Any soft drinks over 100ml will need to be purchased after you have passed through security.

“Please note this disruption does not affect any long-haul flights to Aruba, Costa Rica, Cuba, Dominican Republic, Jamaica, Mexico, Orlando and St Lucia and meal services on these flights will continue to operate as normal.

“Please be assured we are continuously monitoring the situation and working closely with our suppliers to limit the impact to the onboard service for our customers. We are directly contacting all customers impacted.

“We’re very sorry for any inconvenience caused.”

However, some passengers on social media they had not been warned in time about the situation and had been forced to fly with no food.

Travel Gossip has asked TUI whether the situation also applies to return flights.

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