TUI cancels nine destinations until end of June

By Lisa James
25/05/2021
Home » TUI cancels nine destinations until end of June

TUI has cancelled holidays to seven amber and two red-list countries until 27 June.

The company said it will only offer holidays to countries where borders are open and where the Foreign Commonwealth and Development Office (FCDO) allows for travel.

Amber list cancellations are Bulgaria, Costa Rica, Dominican Republic, Egypt, Mexico, Morocco, Tunisia, and red list cancellations are to Cape Verde and Turkey.

TUI said all affected customers will be contacted and offered a refund or alternative holiday plus booking incentive.

TUI had already cancelled services up to and including 6 June to red countries in its programme and those amber destinations where the FCDO advises against all but essential travel.

TUI said: “We want to offer our customers flexibility and choice this summer, so where borders are open and FCDO advice allows travel, we will operate to those destinations as planned. We are constantly reviewing our holiday programme and cancellations in line with the Government updates every three weeks, with the next update due in early June.

“Due to ongoing uncertainty, we have unfortunately had to cancel all holidays to the following red and amber destinations up to and including 27 June: Mexico, Dominican Republic, Costa Rica, Turkey, Egypt, Cape Verde, Morocco, Tunisia and Bulgaria.

“All customers impacted by these cancellations will be contacted directly and will be able to request a full cash refund, or to change to a later date or alternative holiday and receive a booking incentive.

“If we need to cancel any future holidays because of updated Government guidance, we will be in touch with you directly and will aim to give you at least seven days’ notice. We would like to thank our customers for their understanding at this time.”

Jet2 is not starting its holiday and flight programme until 24 June. It also advises customers not to start arranging COVID tests until closer to the time of travel, saying ‘requirements both here and abroad can change’.

See the statement on TUI’s website here.

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