Travel Gossip to launch AI-powered agent training platform

By Lisa James
29/05/2024
Home » Travel Gossip to launch AI-powered agent training platform

Travel Gossip is preparing to launch a new e-learning and interactive sales training platform for travel agents, powered by artificial intelligence.

Called Agent Intelligence, the training solution is designed to educate agents about products and destinations, while enhancing their sales skills through interactive roleplay and coaching, using market-leading AI technology.

Agent Intelligence features Guru, an always-on interactive portal that provides up-to-date information and sales coaching to ensure agents have the knowledge they need at their fingertips.

Travel Gossip’s launch partner for Agent Intelligence is a premier European tourism destination and the solution has been designed to seamlessly integrate with Travel Gossip’s existing trade marketing solutions, including roadshows, Take 5 live sessions, bootcamps, agent rewards and social media campaigns.

Travel Gossip Managing Director Bruce Martin said: “Travel Gossip’s innovative AI solution, Agent Intelligence, is set to revolutionise travel agent training. By combining product and destination education with interactive AI-powered role plays and our always-on Guru assistant, we’re equipping agents with cutting-edge sales skills.

“As AI technology evolves rapidly, it’s crucial for travel agent eLearning to keep pace. I’m thrilled to launch our first course soon and eagerly anticipate sharing more details at our London event this summer.”

More details about Agent Intelligence will be revealed at the official launch in London on Tuesday 27 August. The event, at Battersea Power Station, is for decision-makers from tourism boards and travel suppliers who want to find out more.

The free 90-minute event will start at 3.30pm and will feature a comprehensive demonstration, an interview with Agent Intelligence’s first client, and a Q&A session with the Travel Gossip Partnerships team and its AI developers.

To find out more about Agent Intelligence or to join the event, click here.

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