Travel Counsellors’ magic gift to Reuben’s Retreat

Disney Magic Reuben's Retreat
By Linsey McNeill
03/12/2021
Home » Travel Counsellors’ magic gift to Reuben’s Retreat

Travel Counsellors gifted a family from Reuben’s Retreat a two-night stay onboard one of Disney’s Magic at Sea UK cruises this summer.

The homeworking agency set itself the target of booking 150 cabins on the UK cruises and for every cabin sold it donated £10 towards a cruise for a family from the retreat, which supports families with sick children.

Travel Counsellors said it smashed its target within days.

Reuben’s Retreat founder Nicola Graham, a former travel agent, said: “During a pandemic, when travel has taken such a hit, to be gifted such a wonderful experience is testament to the special relationship between Travel Counsellors and Reuben’s Retreat.

“For this family, it’s about far more than the gift of a cruise. Offering this opportunity to them has allowed them to create magical memories which will last a lifetime.”

One of the hardest decisions for the team at Reuben’s Retreat was who to award the experience too. After much careful thought, the cruise was given to eight-year-old Molly and her family. 

 “As well as helping Molly make fantastic memories, the cruise has helped Reuben’s Retreat to truly engage with the family. 

“The conversations around the cruise opened a great dialogue between ‘mum’ and the support team at Reuben’s Retreat and our follow up led to some great interaction.

“Molly’s mum has accessed more support and Molly has visited the retreat to enjoy a swim and some sensory play. 

“This has been a great gift, because as well as the cruise, we will now be able to support Molly and mum through the toughest of times ahead.”

After the trip, Molly’s mum said “Wow, what can I say? Onboard the Disney cruise, we had the most amazing experience and made the most precious memories that we will treasure for a lifetime.

“It was beautiful to see Molly smiling and laughing so much at Olaf and the other Disney characters. The whole experience was fantastic, and Molly absolutely loved it – her face was priceless!

“Molly is the epitome of strength and resilience, and we are so grateful and blessed to be able to experience this and make special memories.”

Janet Whittingham, Head of Cruise at Travel Counsellors, said: “Disney Cruise Line really does create ‘Magic at Sea’ and I, along with everyone in the Travel Counsellors community is delighted that Molly and her family were able to create magical moments to treasure forever.” 

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