Second Crystal ship reroutes to Bahamas after being denied entry at planned port

Crystal Cruises ships
By Lisa James
Home » Second Crystal ship reroutes to Bahamas after being denied entry at planned port

Crystal Cruises’ Crystal Serenity has followed sister ship Crystal Symphony and headed to the Bahamas after being turned away from its original planned port of call.

The ship had been scheduled to arrive in Aruba on Saturday 29 January, where passengers were due to disembark at the end of its latest cruise.

Earlier this month, Crystal suspended ship operations for its ocean and expedition cruises until April and its river cruises until May after parent company Genting Hong Kong filed to wind up operations.

In a statement on Saturday, Crystal Cruises said: “Although Crystal Serenity was cleared to arrive in Aruba today with all services paid for in advance, and even though there are no reasonable risks or claims made against the vessel, local officials informed the company late Friday afternoon that the ship will be not permitted to dock in Aruba as scheduled.

“After receiving this unfortunate news, Crystal’s management team spent hours conferring with Aruba officials toward a positive resolution – with even our humanitarian pleas falling on deaf ears – to no avail.”

Crystal said Serenity ‘is now forced to conclude its voyage in Bimini on Monday, 31 January, where guests will be transferred to Port Everglades via the Balearia fast-ferry service.

“Guests will be transferred to an area hotel where overnight accommodations will be provided by Crystal, and the company will reimburse guests for any applicable airline change fees.”

Last week, passengers coming to the end of their cruise on Crystal Symphony were taken to their embarkation port of Miami by ferry after the ship diverted to Bimini in the Bahamas to avoid being impounded.

See also: Crystal Cruises suspends operations

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