Ryanair has said it will no longer accept paper boarding passes after May 2025 and will phase out check-in desks by the same date.
Speaking at a press conference in Dublin last week, CEO Michael O’Leary said 60% of passengers check in and board using the Ryanair website or app and he expects that figure to rise by 80% by the end of the year.
The Irish News reports Michael said: “We want to get rid of airport checks in the same way we got rid of bag [desks]. We are working towards from May 1 that everything will be done on the app, nothing will be done on paper anymore.”
He said passengers needn’t worry about missing their flight if there is a technical issue with mobile devices because boarding passes will still be available at the gate if necessary.
“We sometimes do that if someone’s phone doesn’t scan for some reason. Once we have the name and passport that’s fine but everyone will be on the app,” he added.