Manchester Airport warns public to expect longer queues for next few weeks

By Lisa James
Home » Manchester Airport warns public to expect longer queues for next few weeks

The boss of Manchester Airport has apologised to customers caught up in recent long queues but warned people to expect more disruption in the next few weeks.

Managing director Karen Smart apologised ‘to all our customers who have experienced disruption’, the Manchester Evening News reports.

“We want to be clear with our customers that getting back to full strength is going to take time and there will unfortunately be periods over the next few weeks when it will take longer to get through the airport than it should,” she said.

“COVID-19 has been the biggest crisis our industry has ever faced, and we had to dramatically scale back our operations.”

Staff shortages mean check-in, baggage reclaim and immigration checks are all affected, the airport said.

In a further warning – issued by TUI – passengers were told to add up to 40 minutes to their journey to the airport this weekend following the closure of the M56. The motorway is due to close tonight at 9pm tonight and re-open early Monday morning.

Manchester Airport began a recruitment drive in January but is competing against other employers in ‘one of the tightest labour markets in recent memory’.

Ms Smart added: “The extensive security checks and training for new security officers mean we’ve not been able to keep pace with the rapid growth in demand but we are interviewing hundreds of candidates every week and new colleagues are coming into the operation every day.

The situation should improve through April, as 400 new recruits complete their training and security clearances over the coming weeks.

The airport is also holding a jobs fair in Wythenshawe this week and is looking to work with universities as a source of temporary staff.

Ms Smart urged customers to arrive at the earliest time their airline allows them to check-in and be aware of any disruptions that could impact their travel plans.

Latest News