Jet2 been named Travel Brand of the Year at the Which? Travel Awards for the second year running.
The brand was recognised for ‘offering consistently excellent holidays’.
The Which? Awards take into consideration feedback from thousands of Which? members and customers throughout the year and Jet2 received ‘an impressive’ 86% satisfaction score for its package holidays.
The company was praised for it customer service, quality, and value for money at a central London awards ceremony yesterday.
It’s the third time in six years that Jet2 has won the title of Travel Brand of the Year.
Which? also commended Jet2holidays for the way it has grown to become the UK’s largest tour operator while continuing to maintain customer service stating: “It is possible to be successful, without compromising on customer service.”
This latest recognition follows on from Jet2.com, Jet2holidays (Beach and Resort Holiday) and Jet2CityBreaks receiving Which? Recommended Provider status earlier this year.
Which? Chief Executive, Anabel Hoult, said: “The Which? Awards judging standards are incredibly high, so to be named as a winner is a huge achievement – something only given to the best of the best.
“Jet2 is the only travel brand that has a Which? Recommended Provider endorsement in all categories in which we rate it. It has consistently provided an excellent service for consumers, achieving great feedback scores, which is why we’re pleased to recognise Jet2 as the 2023 Which? Travel Brand of the Year.”
Jet2 CEO Steve Heapy said: “This prestigious accolade is a real reflection of the hard work and dedication that our committed and brilliant colleagues put into ensuring that our customers have the very best experience when they travel with Jet2.com and Jet2holidays.
“I would like to say a huge thank you to our customers for their loyalty, and to our colleagues for being the best, most dedicated team in the industry.”
Pictured: Jet2 Press Office General Manager James Pieslak with Anabel Hoult, left, and TV presenter Steph McGovern
