Hays Travel buys Miles Morgan Travel

By Lisa James
01/05/2024
Home » Hays Travel buys Miles Morgan Travel

Hays Travel has bought Miles Morgan Travel’s portfolio of 19 branches, based in the southwest and South Wales.

Hays said it has no plans to rebrand Miles Morgan Travel, which has been a member of the Hays Independence Group consortium since 2006.

Chairman Miles Morgan is stepping down from the business, but said the day-to-day activity will not change.

Miles, who was Sales and Marketing Director at Thomson before setting up his agency group, began his career as a trainee for Pickfords Travel.

He said: “This has been a difficult decision and there is naturally an element of sadness that my travel journey has come to an end. The final part of that journey has been to find a suitable new owner for Miles Morgan Travel.

“Having worked for six years directly alongside the team at Hays Travel, I know them and importantly their culture and values, therefore cannot think of a better place for my business to go. It gives me great comfort that my team have found a good home with our partners for over 18 years. All jobs are safe, and the team now have more opportunities for career progression – there will be little disruption to day-to-day activity.

“I pay a huge tribute to [Managing Director] Mandy Shillito, [Sales and Marketing Manager] Carolyn Griffiths, and [Head of Finance] Zoe Stewart, the senior management team, and all the incredible staff who delivered the best year in our history yet again in the last financial year.

“I also owe a huge debt of gratitude to [Hays founder] John and [Hays Chair] Irene Hays, John especially, for giving me pearls of wisdom in the early years of Miles Morgan Travel when so many businesses fail. That help will never be forgotten. So, for me now, it’s time to behave like my customers…”

Dame Irene Hays said: “Miles Morgan is a legend in travel for a reason; he and his brilliant team have created an exceptional business that they can be very proud of. We will always be grateful to Miles, who as a member of our group’s board for many years has been instrumental in Hays Travel’s growth and success.

“We are all excited about this latest acquisition and look forward to welcoming the Miles Morgan Travel team to our Hays Travel family and learning from each other.

“Everyone at Hays Travel wishes Miles the very best success.”

Pictured, from left, Hays Head of Retail Jane Schumm, Miles and Dame Irene.

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