CAA confirms Sublime Travel has ceased trading as ATOL holder

By Lisa James
31/01/2023
Home » CAA confirms Sublime Travel has ceased trading as ATOL holder

Luxury operator Sublime Travel has ceased trading, the Civil Aviation Authority has confirmed.

The CAA is advising agents not to refund customers until they have received further instructions.

The CAA said: “Sublime Travel Ltd – ATOL 9557 has ceased trading as an ATOL holder on 30 January 2023.

“The company based in Berkshire traded under the name Sublime Travel Ltd and website www.sublimetravel.co.uk

“We are currently collating information from the company and will update this page as soon as possible.

“Whilst waiting for further information, please do not use claim forms from other failures as these cannot be accepted.

“If you only booked accommodation with Sublime Travel Ltd, your booking is not ATOL protected.”

It added: “If you are a travel agent of Sublime Travel Ltd and you are currently holding consumer payments which you have not yet paid to Sublime Travel Ltd, you are advised not to refund consumers with these funds until you have received instructions from the Air Travel Trust.

“Travel agents will be individually contacted by the CAA with specific instructions for these bookings.”

Sublime Travel, run by Lynne Rogers, had been popular with agents because it often price-matched BA Holidays and Virgin Holidays product.

But concern began recently after some agents were unable to get through to the company to check bookings.

Last week, the Sublime website was changed to show nothing more than the company logo and has since been taken down; the Facebook page was also taken down and a message to callers to the office landline said the number was no longer in use.

It’s believed Sublime’s management had been talking to another company about a takeover deal, but talks had not been succesful.

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