Border Force strike: BA and Virgin stop ticket sales to Heathrow

By Lisa James
Home » Border Force strike: BA and Virgin stop ticket sales to Heathrow

British Airways and Virgin Atlantic have stopped selling tickets on flights into Heathrow during Border Force strike days.

Heathrow confirmed BA and Virgin have stopped selling tickets for arriving flights on the days industrial action is planned, at the request of Border Force.

Heathrow said the request was made ‘in order to manage flow better on strike days’, which are scheduled for 23-26 December and 28-31 December inclusive.

The airport, Virgin and BA all said no flights have been cancelled on strike days. It’s understood BA is keeping its flight schedules under review.

BA said it is ‘limiting the sale of the few remaining seats on some routes into the UK on the days of industrial action’. Customers can rebook free of charge to alternative dates up to 14 days before or after the industrial action.

Virgin is waiving admin fee and fare difference for passengers who want to change their flights until 14 January 2023.

Virgin said it’s working closely with the UK Government and airport partners at Heathrow and Manchester ‘to support contingency planning and minimise the impact of Border Force strikes on our customers’ journeys’.  

It added: “Our priority is getting our customers to where they need to be this festive season, ensuring they’re aware of the strikes in advance and prepared for longer waits at border control.

“We intend to operate our schedule as planned, with additional flexibility to allow customers to change their flight dates if they wish to avoid arriving on strike days.

“As ever at this busy time of year, we recommend customers check their flight status in advance of travel at All of our teams, on the ground and in the skies, will be doing all we can to support our customers’ travel plans.” 

A BA spokesperson said: “In view of the Border Force strikes planned over the Christmas period, we’re continuing to work closely with the UK Government, Border Force and airport authorities to ensure that we play our part in ensuring our customers are able to travel as planned at this important time of year.

“We’re offering anyone booked to travel on an international flight into London Heathrow or Gatwick Airport on strike dates the option to change their flight dates.”

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