ABTA’s Complaints Handling Workshop – London

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ABTA's Complaints Handling Workshop – London
Event Organiser: ABTA Ltd

Date(s): 30/01/2020
Time: All Day

Venue Address:
ABTA Ltd
30 Park Street
London
SE1 9EQ
United Kingdom

Event Website: link
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ABTA’s Complaints Handling Workshop is ideal for those who handle or receive complaints on a regular basis and want a wider awareness and understanding of the complaint handling process. Hear best practice for responding to complaints across a variety of channels and gain insight into ABTA’s Code of Conduct. Benefit from group work, practical exercises, workshops and presentations. Take away your complaints handling workbook and share key learnings with colleagues.