ABTA – Handling Cruise Complaints Workshop

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ABTA - Handling Cruise Complaints Workshop
Event Organiser: ABTA

Date(s): 18/04/2018
Time: All Day

Venue Address:
30 Park Street

United Kingdom

Event Website: link

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ABTA’s new Handling Cruise Complaints workshop is tailor made for the cruise industry and is ideal for those who handle or receive complaints on a regular basis.

This practical workshop will look at the common causes of cruise complaintsand will give you the crucial skills to help you deal with complaints effectively, including written and verbal complaint handling techniques.