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Event Organiser: ABTA
Date(s): 31/10/2017
Time: All Day
Venue Address:
Central Manchester
TBC
Manchester
United Kingdom
Event Website: link
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This workshop will help you to manage your complaints more effectively, including tackling tricky issues such as dealing with complaints via social media, a method that customers are using more regularly. It will look how the updates to ABTA’s Code of Conduct will affect you as well as giving practical guidance on complaint handling techniques.