Event Organiser: ABTA
Time: All Day
The venue will be confirmed shortly
Event Website: link
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This new practical workshop will provide a comprehensive guide to ABTA’s Alternative Dispute Resolution (ADR) processes, specifically the arbitration and conciliation schemes.
Arbitration and conciliation provide a more cost effective, quicker and less formal alternative to court. These schemes, which use an independent body to reach a fair and impartial outcome, have become a popular solution for resolving customer disputes in travel.